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Yolanda Bowes

Yolanda Bowes leads the Community Outreach department at United Community & Family Services, a federally qualified health center that provides primary medical, pediatrics, women’s health, dental, and behavioral health services. The Community Outreach department supplements clinical services with programs that use CHWs to address some of the social determinants of health by providing general case management for high-risk patient populations, insurance application assistance, Healthy Start case management for low-income/high-risk pregnant women, and care coordination for children with special healthcare needs. Ms. Bowes believes that CHWs help improve the health and well-being of the community by reducing barriers and improving coordination of services. She hopes to see their important role supported and recognized as a key component of the health care system.